Our Shipping Policy:
All orders are shipped within 24 hours of your order being processed, whenever possible. (If your order is placed after business hours, it will be processed the next business day & ship within 24 hours from then.) Our standard shipping method is USPS Priority Mail, which includes tracking and takes 1-3 business days to arrive within the US. Feel free to contact me if you would like your tracking info! And most DEFINITELY contact me if your order hasn't arrived within 3 business days!
Free Shipping Details: We are now offering FREE SHIPPING on all orders over $100! Free shipping is obtained by entering the coupon code SHIP100 during checkout. The free shipping offer is good for US shipping only, for USPS standard Parcel Post service.
By default your order will ship via USPS Priority Mail. Your package should arrive within 2-3 business days in the continental US, and will include insurance and tracking. If you perfer Parcel Post, it will save you a little money, but keep in mind that your package will arrive in an unknown amount of time (usually within a week), with no tracking number and no insurance. You take on the risk of a lost package by choosing Parcel Post and denying the insurance and tracking. If you would like to do Parcel Post, contact me with a list of the items you are ordering and I will send you a custom invoice with your custom shipping. If you've already placed your order and would like to switch to parcel post, contact me ASAP and if I have not yet printed your shipping label, I can refund you for the difference.
Need it ASAP? Contact me first, BEFORE placing your order, tell me the items you need and your zip code, and I will calculate overnight shipping costs. If you approve those costs, I will send you a custom invoice to complete your order with your custom shipping included. If you've already placed and paid for your order but need to have it by a certain date, email me immediately so I can let you know if it is possible. If it is, I'll invoice you for the express shipping. However, if you do not respond to emails then I will ultimately end up shipping it via our standard method to avoid any further holdup of your shipment. For these reasons, it is extremely important that you reply to emails about your order ASAP and pay invoices by the required date/time to make sure they get out on time. We cannot be responsible for getting a shipment to you by a certain date if you've already paid for standard shipping, if you don't respond to emails about your shipment, and have not paid for express.
Items on Backorder: In the event that something is out of stock or on backorder, I will let you know via email. You will then have the opportunity to have me only charge for in-stock and ready-to-ship items, or let me know if you want to still receive it when it's in even if it takes a little longer. If I hear no response, in general I will refund you for the missing items and ship what is in stock.
When ordering, please double check that you have typed in your shipping address correctly! We are not responsible for packages shipped to the wrong address if we are given the wrong address. If a package is sent to the wrong address and is returned to us, you may be required to pay for postage again to ship it to the correct address.
Ordering from outside the USA? You must email me before placing any orders with the items you want & your shipping address to get a custom invoice that includes your custom shipping costs, because the website is only set up to calculate US shipping. Thank you!
Please contact me with any other shipping questions!
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